Jessica Schueller, PhD
Career Services Leader & Researcher
I work at the intersection of career services practice, research, and postsecondary value.
Through my work, I build career ecosystems that connect students, employers, alumni, faculty, and the world of work. By doing so, I help institutions elevate and prove the value of what they do for students.
I believe the most powerful career centers aren’t just a place students go to. They facilitate an ecosystem students are immersed in throughout their entire time at the institution.
About
I came to career services through years of practice before I came to it through research, and that order matters.
Early in my career, I worked in international education and career services in both the United States and Europe, including helping build and direct one of the first international career centers at a German university. This practical foundation led me to pursue a PhD in Educational Leadership at Miami University, where my research examined how universities build, fund, and sustain career services for international students. My doctoral research was comparative by design: I was interested in what different institutional and national contexts could teach us about structure, sustainability, and equity in career services.
That work eventually led to a senior-level role at the German Academic Exchange Service (DAAD), where I managed stakeholder development and a large research portfolio that impacted national policy on career services for international students. This included overseeing an economic impact study and authoring a research report on international student retention and labor market integration. Those experiences gave me a advanced understanding of what it takes to design career services that actually work for students — and what happens institutionally when they don't.
The lens of asking what career services can be, not just what it currently is — shapes everything I do as a practitioner and leader.
I'm now focused on two intersecting questions. The first is ecosystem design: how institutions move career development out of a single office and into the fabric of the student experience by connecting curriculum, faculty, employers, and alumni in ways that are intentional and measurable. The second is postsecondary value: how career centers collect, interpret, and communicate outcome data to the stakeholders who need it most, at a moment when higher education is under significant pressure to demonstrate its worth. My current research, supported by the John Steele Grant from the Midwest Association of Colleges and Employers, examines data practices in career centers across the Midwest.
These aren't separate projects. They're two sides of the same conviction: that career centers and career services, done well, are some of the most important assets a university can invest in, and that our field needs leaders willing to make that case clearly and with evidence.
Education
Ph.D. Educational Leadership | Miami University (Ohio) | USA | 2024
MBA Education & Research Management | University of Oldenburg | Germany | 2022
M.Sc. (Admin.) Research and Innovation in Higher Education | Erasmus Mundus: Austria & Finland | 2021
B.A. Sociology & German Studies | College of St. Benedict | USA | 2015
Current Focus Areas
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Career centers sit on some of the most consequential data in higher education — and most institutions underuse it. I work on how career centers collect, analyze, and communicate outcome data meaningfully to different stakeholders: students, families, faculty, boards, and policymakers. This includes First Destination Survey methodology, ROI frameworks, and the institutional storytelling that connects career outcomes to broader questions of educational value.
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How institutions move career development from a siloed office into an integrated, campus-wide ecosystem — connecting students, faculty, employers, and alumni across the full student lifecycle. My work in this area focuses on the structural, relational, and cultural shifts that make this transition real rather than rhetorical.
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Co-ops, internships, service learning, and study abroad are most powerful when they function as connected nodes in a career ecosystem rather than isolated programs. I'm interested in how institutions design, coordinate, and measure experiential learning at scale — and how those experiences can be embedded intentionally into the academic and career development arc of every student.
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Drawing on comparative research across US and European contexts — including senior-level policy work at the German Academic Exchange Service (DAAD) — I study how institutions design career services that work equitably for diverse student populations. I developed a conceptual framework for international career services that has informed institutional strategy and policy conversations across Germany and beyond.
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Artificial intelligence is reshaping how students explore careers, how employers recruit, and how career centers deliver services. Rather than a disruption to manage, I see this as an inflection point — an opportunity for career services professionals to lead institutional conversations about what human-centered career development looks like when AI is part of the landscape, and to redesign our ecosystems accordingly.
Speaking & Collaboration
I speak to and with career services professionals, higher education administrators, faculty, and researchers on topics at the intersection of career development, institutional strategy, and postsecondary value.
Topics Include:
Career ecosystems: moving from office to institution-wide infrastructure
Postsecondary value and career outcomes communication for multiple stakeholders
First Destination Survey: from data collection to institutional storytelling
Internationalizing career services: frameworks and lessons from comparative research
Experiential learning as career ecosystem infrastructure
Career services in the age of AI: opportunity, responsibility, and reinvention
I welcome invitations to speak, collaborate on research, or consult with institutions navigating strategic transitions in career services.
Research & Policy Work
I approach career services as a scholar-practitioner — grounded in research, tested in practice.
Current Research
Data Practices in Career Centers Across the Midwest — an active study examining how career centers collect, analyze, and use data to inform their work and communicate impact to institutional stakeholders. Supported by the John Steele Grant, Midwest Association of Colleges and Employers (MACE).
Publications
30+ Publications — research articles, practitioner articles, policy reports, popular media articles (and interviews). My work is centered around career services, transnationalism, and international higher education. Publication count is currently at 115. Google Scholar and Research Gate include all publications.
National Policy Research
Research informing policy about career services for international students — I was lead project manager on a groundbreaking economic impact study in collaboration with the Institute for Economic Research in Germany. In addition, I authored a study about International Student Labor Market Integration.