Jessica Schueller, PhD

Career Services Leader & Researcher

I work at the intersection of career services practice, research, and postsecondary value.

Through my work, I build career ecosystems that connect students, employers, alumni, faculty, and the world of work. By doing so, I help institutions elevate and prove the value of what they do for students.


I believe the most powerful career centers aren’t just a place students go to. They facilitate an ecosystem students are immersed in throughout their entire time at the institution.


About

I came to career services through years of practice before I came to it through research, and that order matters.

Early in my career, I worked in international education and career services in both the United States and Europe, including helping build and direct one of the first international career centers at a German university. This practical foundation led me to pursue a PhD in Educational Leadership at Miami University, where my research examined how universities build, fund, and sustain career services for international students. My doctoral research was comparative by design: I was interested in what different institutional and national contexts could teach us about structure, sustainability, and equity in career services.

That work eventually led to a senior-level role at the German Academic Exchange Service (DAAD), where I managed stakeholder development and a large research portfolio that impacted national policy on career services for international students. This included overseeing an economic impact study and authoring a research report on international student retention and labor market integration. Those experiences gave me a advanced understanding of what it takes to design career services that actually work for students — and what happens institutionally when they don't.

The lens of asking what career services can be, not just what it currently is — shapes everything I do as a practitioner and leader.

I'm now focused on two intersecting questions. The first is ecosystem design: how institutions move career development out of a single office and into the fabric of the student experience by connecting curriculum, faculty, employers, and alumni in ways that are intentional and measurable. The second is postsecondary value: how career centers collect, interpret, and communicate outcome data to the stakeholders who need it most, at a moment when higher education is under significant pressure to demonstrate its worth. My current research, supported by the John Steele Grant from the Midwest Association of Colleges and Employers, examines data practices in career centers across the Midwest.

These aren't separate projects. They're two sides of the same conviction: that career centers and career services, done well, are some of the most important assets a university can invest in, and that our field needs leaders willing to make that case clearly and with evidence.

Education

Ph.D. Educational Leadership | Miami University (Ohio) | USA | 2024

Specialization: Research in International Higher Education
Dissertation: Global Career Services, Localized International Student Support: Examining Career Centers at US-American International Branch Campuses


MBA Education & Research Management | University of Oldenburg | Germany | 2022

Specialization: Higher Education Management
Master's thesis: International Student Mobility and Labor Market Integration: A Review of Career Services for International Students at Universities in Germany


M.Sc. (Admin.) Research and Innovation in Higher Education | Erasmus Mundus: Austria & Finland | 2021

Specialization: Institutional Research
Master’s Thesis: The Role of Labor Market Outcomes in Transnational Education: A Case Study of the Binational Turkish-German University


B.A. Sociology & German Studies | College of St. Benedict | USA | 2015

German Academic Exchange Service (DAAD), Summer Course Grant

Current Focus Areas

Speaking & Collaboration

I speak to and with career services professionals, higher education administrators, faculty, and researchers on topics at the intersection of career development, institutional strategy, and postsecondary value.

Topics Include:

  • Career ecosystems: moving from office to institution-wide infrastructure

  • Postsecondary value and career outcomes communication for multiple stakeholders

  • First Destination Survey: from data collection to institutional storytelling

  • Internationalizing career services: frameworks and lessons from comparative research

  • Experiential learning as career ecosystem infrastructure

  • Career services in the age of AI: opportunity, responsibility, and reinvention

I welcome invitations to speak, collaborate on research, or consult with institutions navigating strategic transitions in career services.

Research & Policy Work

I approach career services as a scholar-practitioner — grounded in research, tested in practice.


Current Research

Data Practices in Career Centers Across the Midwest — an active study examining how career centers collect, analyze, and use data to inform their work and communicate impact to institutional stakeholders. Supported by the John Steele Grant, Midwest Association of Colleges and Employers (MACE).

Publications 

30+ Publications — research articles, practitioner articles, policy reports, popular media articles (and interviews). My work is centered around career services, transnationalism, and international higher education. Publication count is currently at 115. Google Scholar and Research Gate include all publications.

National Policy Research

Research informing policy about career services for international students — I was lead project manager on a groundbreaking economic impact study in collaboration with the Institute for Economic Research in Germany. In addition, I authored a study about International Student Labor Market Integration.

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